I've been a gold plus member at Ultratan for over six months now. Because I work long hours at a hospital, I explained when signing up that I may be unable to arrive 20 minutes prior to closing. I was assured adamantly that Ultratan accepts all customers up until the...Read more
So I went in today to renew my membership of which I never tanned in June so the girl told me I owed $75 of which I paid then after the $75 was processed she said oh now you owe another $75 for June (of which I never tanned) so I said to just refund my $75 I just paid...Read more
Bought highest priced package thinking you get good benefits.WRONG!!! Always little catches and told different things all the time that WERE NOT told upon buying package . Suppose to have unlimited access to tan. If you spray and it doesn't look good to a paying...Read more
Ultratan - Watch out for the owner
He is a *** and psychopath. He will tell you what you want to here to get what he wants from you. Sleeps with alot of tge staff promissing promotions only to fire the when he is done with them.
Ultratan Tanning Review
I never get tan in their beds. I'm naturally fairly dark and tan very easy. However, i went daily for a month and never get a tan!
Tanning has huge price difference using cash
So I signed up for one "1" month only, the next month they automatically debited my account without authorization. Corporate customer service told me they would not refund the money, and said it was in the contract I signed! I received absolutely no copies of any...Read more
I had went to the Ultra Tan in Boiling Springs, SC and when i was tanning there service was great and everyone was polite and friendly. I told the lady when i signed up for the plan that i traveled for work and that if my job took me some where else I would have to...Read more
I was pressured into buying a facial tanning lotion that was very expensive. They tried to convince me that if I bought it from Amazon where it was half the price I could get sued. I didn't believe that but the girl's face looked so nicely tanned and she was so sweet I...Read more
I asked for one month unlimited tan and got a recurring membership. When they charged my card for the next month (two weeks later) they refused to refund. I even called corporate and spoke to two people there. I was nice but the my were very condescending and refused...Read more
I have been a member at ULTRA Tan on and off for 8 years. I started in North Myrtle beach. I am an investigator and have used over a half dozen stores. The store on Forrest Drive in Columbia is a rip off. The staff that has and does work there is excellent!! Super...Read more
I will NEVER recommend ultra tan to anyone!! I went for a spray tan, I had never had one before. They asked if I wanted light, medium, or dark. I asked which one would be the best for me without making me orange so they said medium. They said to sleep in it and wash in...Read more
I bought a lotion and a tattoo cover up and broke out. The next day I contacted the store. She said they never do returns on products and that I could all customer service. I had to call for 2 days and finally I talk to someone and she said they never do returns. She...Read more
I didn't like
- How they take care of customer issues
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