Ultratan
Ultratan Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ultratan has 1.9 star rating based on 46 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Getting a tan, Staff, Cleanliness.
Cons: How they take care of customer issues, Beds that frequently did not work, Are xhanging everything and prices and didnt tell me.Recent recommendations regarding this business are as follows: "Do not even bother going to this place", "I don’t know", "Consider another company instead of Utlra Tan. I’m a 7 year customer.", "avoid it", "Get receipt".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ultratan has 1.9 star rating based on 46 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Getting a tan, Staff, Cleanliness.
Cons: How they take care of customer issues, Beds that frequently did not work, Are xhanging everything and prices and didnt tell me.Recent recommendations regarding this business are as follows: "Do not even bother going to this place", "I don’t know", "Consider another company instead of Utlra Tan. I’m a 7 year customer.", "avoid it", "Get receipt".
Most users ask Ultratan for the refund as a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Asheville, North CarolinaDid not get paid what I was suppose to get paid.
Preferred solution: The rest of my pay back on my last paycheck.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Seneca, South CarolinaRefund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Myrtle Beach, South CarolinaAbsolute Horrendous Experience
The place was never that great, but has really gone even more downhill after Sammie left. She was friendly, knowledgeable, and came off genuine & authentic as you could tell she really loved her job.
The place has really gone downhill, to the point I canceled my membership and now Tantalizing is where I go. I absolutely love my new choice, and wish that I had found Tabtalizing much sooner! I also really love Tiki Tans, but it is just too far. ULTRATAN was horrendous - the employees are rude, and lazy.
They lack basic customer service skills and basic human manners. The rooms often had roaches (Im dead serious) and the place looks terribly outdated.
You feel like you are walking into a time warp of the early 1990s era. It is eerie
- Not open for business when they advertise to be
- Dirty facility
- Rude & unprofessional staff
Preferred solution: Full refund
User's recommendation: Do not even bother going to this place
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charleston, South CarolinaCancel service
Preferred solution: Full refund
User's recommendation: I don’t know
Not open per the hours of my contract or website
- Previous happy customer
- Closed during normal hours
Preferred solution: Price reduction
User's recommendation: Consider another company instead of Utlra Tan. I’m a 7 year customer.
Poor management
Preferred solution: Apology
User's recommendation: avoid it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Piedmont, South CarolinaI was over charged
- Cleanlimess
- Are xhanging everything and prices and didnt tell me
- Having to have a package that takes money out monthly
Preferred solution: Let the company propose a solution
User's recommendation: Get receipt
Too much money with no explanation of why I paid 142.00 at sign up now trying to get 70.00 more in 2 month
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Greer, South CarolinaOvercharge
Preferred solution: Full refund
Refund
I came to asheville tunnel road ultratan to get my platinum package renewed and when It was my turn to spray tan Gracie the employee was like oh I'm sorry I forgot to tell you that we changed our packages after I had already paid when thats the only reason I did it. Platinum packages have been 30 years of the same thing and you would have to pay for a spray tan.I had already specified when I came in I only have a little bit of money so I could do the platinum but only because of the spray tan.
So she said customer service and all of the managers weren't able to be spoken to. This was one of the only days I get to do anything because I have two kids and work two jobs.
I cannot afford anymore and I don't want the money on my account I want a refund because I would only be able to spray one time with that money. I have worked here and been a long time customer for about 15 years and can't afford this if sprays aren't included, that's the only reason I came and I even got my niece to buy a package right before me.
- Great spray beda and tan beds
- Are xhanging everything and prices and didnt tell me
Preferred solution: Full refund
User's recommendation: Make sure to ask now because for 30 years it's been almost the same thing and now it's different
Complaint on employee middle aged woman
User's recommendation: No not visit this tanning salon unless you want to here the employees use profound language!!
Cancel package
They want to charge me twice
- Getting a tan
- Beds that frequently did not work
Preferred solution: Deliver product or service ordered
User's recommendation: New manager and trained staff new protocols
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cross Creek, North CarolinaAfter I froze my Account, they continue to take 2 months worth which equals still $149. And I want it back in my account.
- Getting a tan
Preferred solution: Full refund
User's recommendation: Yes wants you fix this problem, It's a great place, The every time I go in there there's a different face every single time.
Lied to
Preferred solution: Price reduction
User's recommendation: Stay away too pricey
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Federal Point, North CarolinaCharge
Preferred solution: Full refund
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