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I bought a lotion and a tattoo cover up and broke out. The next day I contacted the store. She said they never do returns on products and that I could all customer service. I had to call for 2 days and finally I talk to someone and she said they never do returns. She...
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1.0
I didn't like
  • How they take care of customer issues
#661350
I had an issue in the store today and let the two ladies behind the counter know that I was unhappy. They didn't say a word or try to resolve. I called another store to talk with a manager & learned that BOTH ladies behind the counter during my issue were managers...
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#630151
The company advertises simple packages to purchase. I decided on a short 6 month program. I knew if I terminated early they would fine me so I honored my term, even though I barely ended up using the service. They continue to charge monthly fees off of your credit...
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Anonymous
Anonymous

Ultra Tan does not have any such"6 month program". Packages are contract free and no cancellation fees are in place. If you decide to cancel your package you may do so at any ...

#511836
I was a regular customer at Ultra tan, they have had the same beds for over 10 years. I finally heard they were getting new beds. I updated my VIP membership & was going to use the 'level 3' bed. So,if you are an indoor tanner, med pressure bed. I was over...
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Not the place to go if you need to tan on a regular basis and expect decent customer service. The "Ultra VIP Membership" for $29.95/ month is not worth it. You can only use certain tanning beds and they are pretty limited... if you need to go in and get out...
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Anonymous
CommonSense

If you read your paperwork, it states that if you do not cancel your membership by the 25th of the month, then your account will be drafted...so if you did cancel after that d...

Anonymous
Scammed

I went to the one in Asheville, Nc and I got scammed into doing the drafting out of my account AFTER ALREADY paying $30.00 cash!! Canceled my account the next day.