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I have been a customer of Ultratan over 6 years in North and South Carolina. I haven't been in 2 months due to an illness so I went in tonight to the Rock Hill location and agreed to pay my membership of 49.95. I only use the mystic. Was told id have to pay another...
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3.5
#1127268
I've been a gold plus member at Ultratan for over six months now. Because I work long hours at a hospital, I explained when signing up that I may be unable to arrive 20 minutes prior to closing. I was assured adamantly that Ultratan accepts all customers up until the...
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ULTRATANCares
ULTRATANCares
Ultratan Verified Representative

Please know that this is absolutely unacceptable. I would to be happy to contact you for resolution. Can you please contact me? My name is Becky I work at the Ultratan Corp Of...

So I went in today to renew my membership of which I never tanned in June so the girl told me I owed $75 of which I paid then after the $75 was processed she said oh now you owe another $75 for June (of which I never tanned) so I said to just refund my $75 I just paid...
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ULTRATANCares
ULTRATANCares
Ultratan Verified Representative

We do apologize that you had a bad experience while tanning with us. We would like the opportunity to resolve these issues. Please call our Corporate office to discuss this ma...

1.0
#1069108

Ultratan Tanning Review

Ultratan
#867867
I never get tan in their beds. I'm naturally fairly dark and tan very easy. However, i went daily for a month and never get a tan!
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Tan Review

Ultratan
#552814
Tanning has huge price difference using cash
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Bought highest priced package thinking you get good benefits.WRONG!!! Always little catches and told different things all the time that WERE NOT told upon buying package . Suppose to have unlimited access to tan. If you spray and it doesn't look good to a paying...
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ULTRATANCares
ULTRATANCares
Ultratan Verified Representative

We do apologize that you had a bad experience while tanning with us. We would like the opportunity to resolve these issues. Please call our Corporate office to discuss this ma...

1.2
#1059151
So I signed up for one "1" month only, the next month they automatically debited my account without authorization. Corporate customer service told me they would not refund the money, and said it was in the contract I signed! I received absolutely no copies of any...
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1.0
#1054945
I had went to the Ultra Tan in Boiling Springs, SC and when i was tanning there service was great and everyone was polite and friendly. I told the lady when i signed up for the plan that i traveled for work and that if my job took me some where else I would have to...
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3.1
#929026
I was pressured into buying a facial tanning lotion that was very expensive. They tried to convince me that if I bought it from Amazon where it was half the price I could get sued. I didn't believe that but the girl's face looked so nicely tanned and she was so sweet I...
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1.6
I didn't like
  • No refunds or credit for faulty product
#865942
I asked for one month unlimited tan and got a recurring membership. When they charged my card for the next month (two weeks later) they refused to refund. I even called corporate and spoke to two people there. I was nice but the my were very condescending and refused...
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2.0
#840656
I have been a member at ULTRA Tan on and off for 8 years. I started in North Myrtle beach. I am an investigator and have used over a half dozen stores. The store on Forrest Drive in Columbia is a rip off. The staff that has and does work there is excellent!! Super...
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2.3
I liked
  • Convenience
  • Cleanliness
  • People who staff stores
I didn't like
  • Text book answer
  • Having to complain
  • Being lied to
#827344
Ultratan  Spray Tanning Review
I will NEVER recommend ultra tan to anyone!! I went for a spray tan, I had never had one before. They asked if I wanted light, medium, or dark. I asked which one would be the best for me without making me orange so they said medium. They said to sleep in it and wash in...
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