Product: Ultratan Membership Clear all filters (0 of 9 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I went into the Easley store and ask about pricing. The lady quoted me a price of 299 for a year. I told her I would be back on Monday to sign up and would they stand by that price. She wrote this down on paper for me and told me to come back. I went back in to pay and...
Read more
Product
Ultratan Membership
I didn't like
  • Having to complain
#1224564
Reply to reviews
I have been a customer of Ultratan over 6 years in North and South Carolina. I haven't been in 2 months due to an illness so I went in tonight to the Rock Hill location and agreed to pay my membership of 49.95. I only use the mystic. Was told id have to pay another...
Read more
3.5
Product
Ultratan Membership
#1127268
Reply to reviews
So I went in today to renew my membership of which I never tanned in June so the girl told me I owed $75 of which I paid then after the $75 was processed she said oh now you owe another $75 for June (of which I never tanned) so I said to just refund my $75 I just paid...
Read more
ULTRATANCares
ULTRATANCares
Ultratan Verified Representative

We do apologize that you had a bad experience while tanning with us. We would like the opportunity to resolve these issues. Please call our Corporate office to discuss this ma...

1.0
Product
Ultratan Membership
#1069108
Reply to reviews
Bought highest priced package thinking you get good benefits.WRONG!!!Always little catches and told different things all the time that WERE NOT told upon buying package . Suppose to have unlimited access to tan. If you spray and it doesn't look good to a paying...
Read more
ULTRATANCares
ULTRATANCares
Ultratan Verified Representative

We do apologize that you had a bad experience while tanning with us. We would like the opportunity to resolve these issues. Please call our Corporate office to discuss this ma...

1.2
Product
Ultratan Membership
#1059151
Reply to reviews
So I signed up for one "1" month only, the next month they automatically debited my account without authorization.Corporate customer service told me they would not refund the money, and said it was in the contract I signed! I received absolutely no copies of any...
Read more
1.0
Product
Ultratan Membership
#1054945
Reply to reviews
Show

Ultratan Membership Review from Charlotte, North Carolina

I asked for one month unlimited tan and got a recurring membership. When they charged my card for the next month (two weeks later) they refused to refund. I even called corporate and spoke to two people there. I was nice but the my were very condescending and refused to refund me. I may as well have been talking to a robot. Lesson 1- don't believe what they tell you- READ EVERYTHING! Lesson 2- go somewhere else next time.
2.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Ultratan Membership
#840656
Reply to reviews
The company advertises simple packages to purchase. I decided on a short 6 month program. I knew if I terminated early they would fine me so I honored my term, even though I barely ended up using the service. They continue to charge monthly fees off of your credit...
Read more
Anonymous
Anonymous

Ultra Tan does not have any such"6 month program". Packages are contract free and no cancellation fees are in place. If you decide to cancel your package you may do so at any ...

Product
Ultratan Membership
#511836
Reply to reviews
I was a regular customer at Ultra tan, they have had the same beds for over 10 years. I finally heard they were getting new beds. I updated my VIP membership & was going to use the 'level 3' bed. So,if you are an indoor tanner, med pressure bed. I was over...
Read more
Product
Ultratan Membership
#249915
Reply to reviews
Not the place to go if you need to tan on a regular basis and expect decent customer service. The "Ultra VIP Membership" for $29.95/ month is not worth it. You can only use certain tanning beds and they are pretty limited... if you need to go in and get out...
Read more
Anonymous
CommonSense

If you read your paperwork, it states that if you do not cancel your membership by the 25th of the month, then your account will be drafted...so if you did cancel after that d...

Anonymous
Scammed

I went to the one in Asheville, Nc and I got scammed into doing the drafting out of my account AFTER ALREADY paying $30.00 cash!! Canceled my account the next day.

Product
Ultratan Membership
#119017
Reply to reviews